Students do not create accounts in this application. This privacy policy applies only to
teachers and administrators who register and maintain accounts for educational content
management purposes.
This policy covers data handled by the mobile app, backend APIs, and supporting services used for teacher
authentication, question submission workflows, content management, and administrative functions. It
applies to registered teachers and administrators only.
Data we collect
Data collected from registered teachers and administrators may include:
Account and profile: name, email/phone, teaching subjects, school/institution
affiliation, role (teacher/admin), language preferences.
Authentication: hashed credentials, tokens, one-time codes, and session identifiers.
Provide and improve core features: question submission workflows, content management, and approval
processes.
Authenticate teachers and administrators, enforce role-based permissions, and secure accounts.
Process and review submitted educational content for inclusion in the platform.
Monitor system reliability, diagnose issues, and prevent fraud and abuse.
Send essential service messages (e.g., submission status updates, password resets) and administrative
notifications.
Question submissions and intellectual property
Important: Please read this section carefully if you plan to submit educational content.
Teacher submissions: Questions and educational content submitted by teachers for
academic purposes become the property of the Punjab Educare team once accepted and approved.
Permanent retention: Accepted educational content will be permanently retained in our
database and cannot be requested for removal, as it becomes part of the evaluation process.
Academic integrity: Submitted content may be used for educational purposes,
curriculum development, and assessment creation.
Attribution: While content becomes our property, we may maintain records of
contributing teachers for internal purposes.
Data sharing
Data is not sold. Limited sharing may occur with:
Service providers (processors) for hosting, storage, crash reporting, analytics, notifications, and
security scanning, bound by data protection agreements.
Punjab Department of Education and authorized educational authorities for curriculum oversight and
quality assurance.
Legal and safety: to comply with law, defend legal claims, or prevent harm and abuse.
Retention
Teacher account data: retained while the account is active; deleted within 4 weeks
after confirmed deletion request unless retention is required by law.
Submitted educational content: permanently retained once accepted, as it becomes part
of the educational curriculum and cannot be deleted.
Submission records: maintained for academic integrity and audit purposes as required
by educational authorities.
Logs and diagnostics: typically 30–180 days unless needed longer for security
investigations.
Security
Encryption in transit (TLS) and at rest for sensitive data.
Credential hashing (bcrypt/Argon2) and scoped access tokens.
Role-based access control for teachers and administrators.
Monitoring, rate limiting, and safeguards against unauthorized access.
Account and data deletion
For Teacher Accounts:
Email requirement: Send a deletion request to accounts@punjabeducare.co.in from the same
email address you used to register your teacher account.
Processing time: Account deletion requests will be processed within 4
weeks of receiving a verified request.
Verification: Requests must come from the registered email address for security
purposes.
Content retention: While your account will be deleted, any educational content you
submitted that was accepted and approved will remain permanently in our database as it has become part
of the curriculum.
What gets deleted: Personal account information, login credentials, and submission
history records.
What remains: Approved educational content, questions, and materials you contributed
(de-identified).